Data You Give Us Directly
A name, phone number, or address entered in a search form is sent to the third-party provider that supplies the results. Wilkes-Barre Residents Directory does not retain its own copy of those search terms. If you contact us, we receive the details included in your message and use them to respond.
Automatically Collected Data
Our host records normal technical logs, such as an IP address, browser type, pages requested, and timestamps. We use aggregate information to maintain the service and understand which reference pages are used. Cookies or similar tools can support basic analytics and, where relevant, advertising measurement.
How Information Is Used
The limited data supports operation, troubleshooting, traffic measurement, and improvement of the reference pages. We do not sell lists of visitors or create individual visitor profiles.
External Sites and Search Providers
Links lead to Luzerne County and Pennsylvania record portals, library collections, archives, and third-party search tools. Their own privacy policies govern information entered there, including data submitted through sponsored search results supplied by a third-party provider.
Who May Process Information
Hosting and support providers process server logs on our behalf. Analytics and advertising partners may receive the automatic data described above. We disclose information only when required by valid legal process or as otherwise stated here.
Security and Retention
The site uses an encrypted connection, and logs are retained only for the operational purposes described above. No account system exists here, so the site does not hold a visitor password or profile.
Visitors Under 18
This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. If you believe a minor sent us information, contact us so it can be deleted.
Your Information and Public-Record Choices
Depending on where you live, you may have rights to ask about access to, correction of, or deletion of personal data a website keeps. Because this reference holds very little, a request generally means reviewing the contact mailbox and applicable logs, then removing data found there. Use the Contact page to ask. Research for this build did not identify a broad Pennsylvania data-broker registry, statewide deletion right, or universal consumer opt-out statute, so no such state law is claimed here. Public records held by Pennsylvania, Luzerne County, or Wilkes-Barre remain with their custodians. The Pennsylvania Right-to-Know Law, Act 3 of 2008, 65 P.S. §§ 67.101-67.3104 permits access to qualifying agency records but also allows withholding or redaction under 65 P.S. § 67.708 and other legal limits. A correction or redaction request belongs with the office that maintains the record.
Updates to This Policy
Any revision will appear on this page. Continued use after publication of an updated policy signifies acceptance of that version.